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+44 7577 345 420
Last Updated: 18/04/2025
At Stronghold Projects, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit our website or use our services.
This Privacy Policy applies to all visitors, customers, and users of Stronghold Projects. By accessing our website or using our services, you consent to the collection and use of your information as described in this policy.
We collect different types of information to provide and improve our services, including:
Personal Information:
Name
Email address
Phone number
Home address
Payment details (for service payments)
Non-Personal Information:
IP address
Browser type
Operating system
Website usage data (via cookies and analytics tools)
Service Information:
Details about requested handyman or maintenance services
Customer preferences and feedback
We use the collected data for the following purposes:
To Provide Services: Process bookings, schedule appointments, and complete requested services.
Customer Support: Respond to inquiries, resolve complaints, and offer technical support.
Marketing & Promotions: Send newsletters, promotions, and service updates (if opted in).
Website Improvement: Analyze website traffic and improve user experience.
Legal & Security Purposes: Prevent fraud, ensure compliance with regulations, and enhance website security.
Our website uses cookies and similar technologies to enhance user experience and track analytics.
Types of Cookies We Use:
Essential Cookies: Necessary for website functionality.
Performance Cookies: Help us understand visitor behavior.
Marketing Cookies: Used for advertising and promotional purposes.
Managing Cookies:
Adjust your cookie settings in your browser.
You may decline non-essential cookies using our cookie consent banner.
For more details, refer to our Cookies Policy.
We do not sell or rent your personal data. We may share your information in the following situations:
Service Providers: With contractors or third-party providers to deliver our services.
Legal Compliance: If required by law or to protect our legal rights.
Business Transfers: In the event of a business merger or acquisition, customer data may be transferred.
We implement strict measures to protect your data, including:
Secure payment encryption
Firewalls and anti-virus protection
Limited access to personal data by authorized personnel
Note: While we strive to protect your data, no system is 100% secure. We encourage strong passwords and avoiding public Wi-Fi for sensitive tasks.
You have the right to:
Access & Update: Request or correct your personal information.
Opt-Out: Unsubscribe from promotional communications anytime.
Delete: Request deletion of your personal data, subject to legal retention rules.
Manage Cookies: Adjust settings in your browser or on our site.
To make a request, please email us at contact@strongholdprojects.co.uk.
We retain personal data only as long as needed for service delivery and legal compliance. Once no longer required, it is securely deleted or anonymized.
Our site may contain links to external websites. We are not responsible for their content or privacy policies. Please review their terms before sharing data.
Our services are not intended for children under 13. We do not knowingly collect their data. If we become aware, we will promptly delete it.
We may update this policy from time to time. Changes will be posted on this page. Significant updates may be communicated via email.
If you have any questions or concerns, contact us at:
📧 Email: contact@strongholdprojects.co.uk
📞 Phone: +44 7577 345 420
🌐 Website: www.strongholdprojects.co.uk
STRONG HOLD PROJECTS LTD
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